Cashless treatment, handled for you
Our in-house insurance desk verifies your cover and manages pre-authorisation with your insurer or TPA — so the paperwork is our job, not yours.
How cashless treatment works here
Four steps, and we handle three of them.
- 01
Bring your card
Carry your insurance or TPA card and a photo ID to the insurance desk when you arrive.
- 02
We verify your cover
Our desk checks your policy — what it covers, your remaining limit, and any waiting periods or exclusions that apply.
- 03
Pre-authorisation
For planned treatment we submit the request to your insurer or TPA and follow it up until the approval comes through.
- 04
Treatment, then settlement
Once approved, you are treated cashless up to the sanctioned amount. Anything not covered by your policy is billed to you directly, and we tell you the figure before treatment.
Insurers and TPAs we work with
Empanelment is in progress
Our insurer and TPA tie-ups are being finalised, and the list will be published here as each one is confirmed. Call us with your policy details in the meantime and we will tell you exactly where you stand.
+91-00000-00000Empanelment and cashless eligibility can change, and cover always depends on your individual policy terms, waiting periods, and sanctioned limit. Please confirm with our insurance desk before a planned admission. Even where we are not empanelled, you can pay directly and claim reimbursement — we will provide every document your claim needs.
Questions about cover and claims
What does cashless treatment actually mean?+
Your insurer settles the approved amount with the hospital directly, so you do not pay that portion yourself. Items your policy excludes — and any amount above your sanctioned limit — remain payable by you, and we will tell you what that is before treatment starts.
Is day care treatment covered by insurance?+
Most policies now cover listed day care procedures that do not need a 24-hour admission. Cover varies by policy, so our desk will verify yours before treatment.
Are OPD consultations and diagnostic tests covered?+
Ordinary outpatient consultations and tests are not covered by most standard health policies, which are designed around admissions. Some policies include an OPD or diagnostics benefit — bring your policy document and we will check.
How long does pre-authorisation take?+
For planned treatment, insurers usually respond within a few hours to two working days. In an emergency, treatment begins immediately and the paperwork follows once the patient is stable.
What if my insurer is not on your list?+
You can still be treated — pay the hospital directly and claim reimbursement from your insurer afterwards. We will give you the itemised bill, reports, and discharge summary your claim needs.
What documents should I bring?+
Your insurance or TPA card, a government photo ID, and your policy document if you have it. For a planned admission, contact our insurance desk a few days in advance so pre-authorisation is already underway.
Planning a treatment or admission?
One visit is usually enough.
Talk to our insurance desk first. We will verify your cover and start pre-authorisation so there are no surprises on the day.
Mon – Sat, 8:00 AM – 8:00 PM · Walk-ins welcome · Emergency open 24 × 7