Front Desk Executive
- Department
- Administration
- Employment type
- Full-time
- Experience
- 0–3 years
- Qualification
- Any graduate; fluency in English and Tamil required
- Vacancies
- 2 vacancies
About the role
You are the first person most patients meet. This role covers registration, appointment booking and rescheduling, answering the phone, and helping patients navigate between departments. We are looking for patience and clarity above all — many people arriving here are anxious, unwell, or unfamiliar with hospitals.
Key responsibilities
- Register patients and manage appointment scheduling
- Answer phone and WhatsApp enquiries promptly
- Confirm online bookings and manage the appointment diary
- Guide patients to the right department and explain next steps
- Handle billing enquiries and coordinate with the insurance desk
Location & working conditions
This role is based at our hospital — 87/1/1, 80 Feet Main Road, Thanisandra, Bangalore - 560077, Karnataka, India. Shift patterns depend on the department; clinical and nursing roles in emergency and day care include night and weekend rotations. These are discussed at interview.